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Apply for this Course (Retail Skills Level 2)

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    More about Retail Skills

Retail Skills

Who would benefit from this NVQ?

The qualification encompasses both general and sector specific subject areas and even offers learners the opportunity to import units from other NVQs in order to maximise the relevancy of the qualification for every type of retail worker.
The NVQ is ideal for anyone working within the retail sector, offering a wide range of subject areas including merchandising, payment processing, stock-taking, customer service and how to maximise product sales.

What does the NVQ cover?

Learners are required to complete one mandatory unit, plus a minimum of five optional units:

Mandatory units

Working effectively in your retail team


Optional units (selection only)

Process donated goods for resale or recycling
Contribute to food safety
Provide a counter / take-away service
Help customers choose products
Maximise product sales
Provide information and advice to customers
Demonstrate products to customers
Promote royalty schemes to customers
Receive goods and materials into storage
Process customer orders
Prepare products for sale
Process bake-off products for sale
Process fish and shellfish for sale
Process greengrocery products for sale
Finish meat products by hand
Contribute to dough product control and efficiency

Course Overview
LearningIn the workplace


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